Acts, Policies, Rules & Regulations and Guidelines
- Policy on usage of CCAA identification card
- Goods Return/Cancellation Policy – Sample Framework
- SOP for Storage and Handling of Liquified Petroleum Gas (LPG) at LPG Retail Outlets, 2024
- Guidelines on storage, handling and dispensing at Petroleum Retail Outlets, 2024
- Office order for PRO and LPG outlets
- Pyramid Schemes: What Are They and How to Spot Them (Dzongkha)
- Pyramid Schemes: What Are They and How to Spot Them (English)
- Understanding Terms and Conditions Before Making High Value Purchase (Eng)
- Understanding Terms and Conditions Before Making High Value Purchase (Dzo)
- Product Labeling: A Business Guide to Compliance and Consumer Protection
- Product Safety: A Business Guide to Compliance and Consumer Protection
- Smart Shopping: What to Check When Buying Food Products at the Grocery
- Understanding Consumer Options for Rejection of Goods, Refunds and Replacements
- Price Watch: Guide to Market Price Information
- Smart Online Shopping Tips: How to Stay Safe and Make Informed Purchases
- Business Obligations in Consumer Protection: A Quick Guide
- What to Consider Before Filing a Consumer Complaint
- How to Lodge a Complaint with CCAA
