March 15 is commemorated as the World Consumer Rights Day to raise global awareness about consumer rights and needs. Celebrating the day is an opportunity to draw attention to consumer issues globally and demand that their rights are respected and protected. This year’s theme “Fair and Responsible AI for Consumers” underscores the need for artificial intelligence […]
All e-commerce firms must have a valid business license for supply of goods or services, andbusinesses have to be conducted in accordance with the Trade and Industry Rules, 2023 andConsumer Protection Act, 2012 amongst other extant rules.As in other countries, the number of e-commerce or online businesses has been trending upwardsin recent years. If managed […]
PUBLIC NOTIFICATIONThe Competition and Consumer Affairs Authority (CCAA) would like to share with the public thatthere is a significant difference between the ‘actual’ and ‘indicated’ thickness of the majority of thebrands of plywood available in the market. Such practices are misleading and not only defraudsconsumers but could potentially compromise the quality and safety of infrastructure.Therefore, […]