Analysis of Complaint Management, Enforcement Outcomes, and Nationwide Market Compliance. Visit the link to view the details: https://ccaa.gov.bt/wp-content/uploads/2026/07/Report-Grivance-Redressal-and-Market-Survillence.docx.pdf
The CCAA has published a market study on retail egg prices in Bhutan, examining the conditions shaping consumer access to this essential food commodity. Drawing on retail price surveys conducted in Thimphu during May and June 2026, alongside a comparative analysis of prices across South Asia, the study offers an evidence-based assessment of Bhutan’s egg […]
We are pleased to present the Competition and Consumer Affairs Authority (CCAA) Annual Report for Fiscal Year 2025–2026. The report highlights our key achievements over the past year, including strengthening consumer protection, promoting fair competition, enhancing market surveillance, resolving consumer complaints, advancing legislative reforms, conducting market research, and expanding consumer education and outreach. We invite you […]
CCAA is pleased to share its monthly report for June. Please visit the link below to view the full report and details: https://ccaa.gov.bt/wp-content/uploads/2026/07/CCAA-Monthly-June-2026.pdf
The latest market surveillance conducted by the Competition and Consumer Affairs Authority (CCAA) in Chhukha and Samtse Dzongkhags found encouraging signs of improved compliance among businesses. Across 126 establishments inspected, fuel dispensing systems met accuracy standards, price transparency was largely maintained, and businesses demonstrated growing awareness of consumer protection obligations. The findings also highlight areas […]