The Office is delighted to present the CCAA Monthly for April 2025, showcasing all the key activities and initiatives undertaken by the Authority throughout the month. Visit the link to view The Monthly
The Office is pleased to publish a market surveillance report for Dagana, Tsirang, Zhemgang, Trongsa and Bumthang Dzongkhags. The main focus of this surveillance was to check compliance to the regulatory standards outlined in the Consumer Protection Act (CPA), 2012 and the Consumer Protection Rules and Regulations (CPRR), 2015. Click to view the report
The Office is pleased to publish a study report on ‘Evaluating the Consumer-Friendliness of Terms and Conditions of Private Educational Institutes – Identifying Interventions for Enhancing Consumer Protection’. Click to view the report
Competition and Consumer Affairs Authority, led by the Consumer Empowerment and Economic Division, completed the two-day program on Professional Development Workshop to enhance the research capabilities of its staff and selected officers from ROICE. Visit the link for more details: https://ccaa.gov.bt/wp-content/uploads/2025/04/Press-release-Professional-Development-Program-1.docx
The Office is pleased to publish a study report on ‘Evaluating the Consumer-Friendliness of Terms and Conditions of Motor Vehicle Dealers – Identifying Interventions for Enhancing Consumer Protection’. Press to view the report