A Memorandum of Understanding (MoU) was signed between Bhutan and Bangladesh on ‘Technical Cooperation in Consumer Protection’ on March 25, 2024 in Dhaka, Bangladesh. This MoU aims to resolve consumer issues of both the countries. The MoU will also strengthen technical cooperation in consumer protection and institutional relationship between the Competition & Consumer Affairs Authority […]

The office is pleased to publish the Market Prices of 30 essential commodities for the month of March 2024 for 22 dzongkhag towns/thromdes These are prices collected from a number of major retailers in the locality. The CCAA shall continue to collect and publish market prices on a quarterly basis, for the benefit of the general consumers and businesses

During March 2024, the CCAA received a total of 10 consumer complaints, of which five complaintswere fully resolved while five are still under investigation and redressal process (Fig I). As in the pastmonths, breach of business terms and conditions by businesses tops the nature of violation (Fig. I).

The office is pleased to publish the Market Surveillance Report for Haa and Paro Dzongkhag. Major markets in the two Dzongkhags were inspected over a period of 14 days starting from March 5, 2024, with the support of Bhutan Food and Drug Authority (BFDA), Paro.  The primary objective of the inspection was to ensure that business firms comply with the market standards as per […]

March 15 is commemorated as the World Consumer Rights Day to raise global awareness about consumer rights and needs. Celebrating the day is an opportunity to draw attention to consumer issues globally and demand that their rights are respected and protected. This year’s theme “Fair and Responsible AI for Consumers” underscores the need for artificial intelligence […]