The Office is pleased to publish a press release on ‘Consultation Meeting with Private Educational Institutions on Consumer-Friendliness of their Terms and Conditions’. Visit the link to view the press release

The Office is delighted to present the CCAA Monthly for April 2025, showcasing all the key activities and initiatives undertaken by the Authority throughout the month. Visit the link to view The Monthly

The Office is pleased to publish a market surveillance report for Dagana, Tsirang, Zhemgang, Trongsa and Bumthang Dzongkhags. The main focus of this surveillance was to check compliance to the regulatory standards outlined in the Consumer Protection Act (CPA), 2012 and the Consumer Protection Rules and Regulations (CPRR), 2015. Click to view the report

The Office is pleased to publish a study report on ‘Evaluating the Consumer-Friendliness of Terms and Conditions of Private Educational Institutes – Identifying Interventions for Enhancing Consumer Protection’. Click to view the report

Competition and Consumer Affairs Authority, led by the Consumer Empowerment and Economic Division, completed the two-day program on Professional Development Workshop to enhance the research capabilities of its staff and selected officers from ROICE. Visit the link for more details: https://ccaa.gov.bt/wp-content/uploads/2025/04/Press-release-Professional-Development-Program-1.docx