The office is pleased to publish the Consumer Empowerment and Business Education Program Report for Trongsa, Bumthang and Mongar  Dzongkhags. The program was conducted over a period of 16 days starting from May 10, 2024, with the support of RoICE Trongsa and Mongar and the Dzongkhag Administration of Bumthang.  The objective of the program was to enhance consumer awareness […]

The office is pleased to publish the Market Surveillance Report for Sarpang Dzongkhag. Major markets under Sarpang Dzongkhag including Gelephu Thromde were inspected over a period of 12 days starting from May 15 – 26, 2024, with the support of Regional Office of Industry, Commerce and Employment (RoICE), Sarpang, and Bhutan Food and Drug Authority (BFDA) under Sarpang Dzongkhag.  The primary objective […]

The office is pleased to publish the Market Surveillance Report for Samdrup Jongkhar and Pemagatshel Dzongkhags. Major markets in the two Dzongkhags were inspected over a period of 14 days starting from April 23, 2024, with the support of Regional Office of Industry, Commerce and Employment (RoICE), Samdrupjongkhar, and field Officials of Bhutan Food and Drug Authority (BFDA).  The primary objective […]

SECTION A: COMPLAINTS RECEIVED AND REDRESSALA total of nine consumer complaints were registered during April, 2024; of which five have beensuccessfully resolved while four are under investigation/ mediation. Two complaints pertainedto breach of sales terms and conditions, two to delivery of sub-standard/ poor quality goods orservices, five to other unethical business practices and the last […]