The Office has successfully completed conducting an advocacy program in Pema Gatshel and Samdrup Jongkhar Dzongkhags. Visit link to view the report: https://ccaa.gov.bt/wp-content/uploads/2025/05/Consumer-advocacy-at-Pema-Gatshel.docx

The Office is pleased to publish the market surveillance reports for Pema Gatshel, Samdrup Jongkhar, Mongar and Lhuntse Dzongkhags. The main focus of the surveillance was to check compliance to the regulatory standards outlined in the Consumer Protection Act (CPA), 2012 and the Consumer Protection Rules and Regulations (CPRR), 2015. 

CCAA collaborates with automobile dealers to improve consumer protection throughfairer Terms and Conditions. Visit the link to view the press release

The Office is pleased to publish a press release on ‘Consultation Meeting with Private Educational Institutions on Consumer-Friendliness of their Terms and Conditions’. Visit the link to view the press release

The Office is delighted to present the CCAA Monthly for April 2025, showcasing all the key activities and initiatives undertaken by the Authority throughout the month. Visit the link to view The Monthly