Your opinion matters! We are in the process of amending the Consumer Protection Act of Bhutan. Please take a moment to share your thoughts and recommendations by providing feedback through this link; https://docs.google.com/forms/d/e/1FAIpQLSfYUYwZTSkcrb-l7ZsEc5GCG__50zH226-lZYOjwU9An69bXg/viewform?usp=header Your input will help us make meaningful improvements. Kindly visit https://ccaa.gov.bt/…/Consumer-Protection-Act-of-Bhutan… to view the Consumer Protection Act 2012 for your kind review.

CCAA announces the successful conclusion of the 5-day consumer protection advocacy program in Zhemgang Dzongkhag which commenced on March 13 – 17, 2025. Visit the link for more information: https://ccaa.gov.bt/wp-content/uploads/2025/03/zhemgang-advocacy-report.docx.pdf

The Office hereby publishes a press release about the commemoration of world consumer rights day. Click to view the press release

The Office is pleased to publish the Investigation Report on the Allegations by Meat Vendors against M/s Penjor Slaughterhouse in Tsirang. The investigation was conducted by CCAA in collaboration with the Bhutan Food and Drug Regulatory Authority (BFDA), the Department of Livestock (DOL), the Department of Industry (DOI), and the Regional Office of Industry, Commerce, […]

If you ever need to file a complaint with CCAA, follow these simple steps to make your voice heard!